Terms and Conditions
Effective January 1, 2026
Precision Mountain View Concrete, mountainviewconcretecontractor.com, sales@mountainviewconcretecontractor.com
Using this site means you accept these terms
These terms cover your use of the Precision Mountain View Concrete website and any work you ask us to quote or do. If you browse the site, call us, send the contact form or hire us, you agree to them. If you don't agree, please don't use the site.
"We", "us" and "our" mean Precision Mountain View Concrete. "You" means the person using the site or hiring us. You can start from our home page for an overview of what we do.
What we do
We're a concrete contractor based in Mountain View, CA. We pour driveways, patios, sidewalks, steps, garage floors, slab foundations and footings, and we also do stamped and decorative concrete, retaining walls, pool decks, concrete cutting and foundation raising. We work in Mountain View and the cities around it.
The descriptions on this site are general. They explain how the work usually goes, but they aren't a promise about your job, because every yard, slab and soil condition is different. Your written estimate is what sets out the actual work. You can read more about how we work on our About page.
Estimates and pricing
Estimates are free and come with no obligation. We look at your property in person before we give one, because the condition of the ground, access for the truck and where the water runs all change what a job takes.
An estimate is based on what we can see before the work starts. If we find something once the old concrete is out or the ground is open, like soft soil, buried debris, old roots or pipes, we'll stop, show you and explain what it changes before doing any extra work. Changes to the scope or price are agreed with you before we go ahead.
Prices on an estimate hold for the period written on it. After that, material costs may have moved, so we may need to update it.
Scheduling and cancellation
We'll agree a start date with you once you accept the estimate. Concrete depends on the weather, so we may move a pour if rain, heat or other conditions would hurt the finished slab, and we'll tell you as early as we can.
You can cancel or reschedule by calling us at (650) 447-1063 or through the contact page. Please give us as much notice as you can. If you cancel after we've ordered materials, set forms or started work, you may owe for the materials and labor already used, as set out in your agreement.
Before we start, please make sure we can reach the work area, and let us know about sprinklers, buried lines or anything else we should avoid. We aren't responsible for damage to items we weren't told about.
Payment
Payment terms, including any deposit and when the balance is due, are written on your estimate or agreement. Unless that document says otherwise, the balance is due when the work is finished.
If a payment is late, we may pause work until it's settled. You're still responsible for any reasonable costs of collecting an unpaid balance, as far as California law allows.
Our guarantee and what it doesn't cover
We stand behind our work, and if something isn't right we want to hear about it so we can make it right. Any written warranty for your job is the one on your agreement, and it's the only warranty we give.
Concrete is a natural material, and some things are normal rather than defects. Small hairline cracks can show up even on a well-built slab, which is why we cut control joints, grooves that give the slab a planned place to crack. Color and texture can also vary a little from batch to batch and from any sample.
We aren't responsible for problems caused by things outside our work, such as driving or walking on new concrete before it has cured, heavy loads the slab wasn't built for, deicing salts, tree roots, ground movement, poor drainage elsewhere on the property, or repairs done by someone else.
Apart from any written warranty on your agreement, the site and our services are provided as they are, and we make no other promises, stated or implied, as far as the law allows.
Limits on our liability
We're licensed and insured, and we carry responsibility for the work we do. Beyond that, and as far as California law allows, we aren't liable for indirect or follow-on losses such as lost income, lost use of your property or inconvenience.
Where we are liable, our total liability for a job won't be more than the amount you paid us for that job. Nothing here limits any right you have that the law doesn't let us limit.
The website itself
We try to keep the information on this site accurate, but it's general and may not fit your situation. Don't rely on it in place of an estimate or advice about your own property.
The words, photos and design on this site belong to us or are used with permission. You can't copy them for commercial use without our written okay. Any links to other websites are there for convenience, and we aren't responsible for what's on them.
If we disagree
If you're unhappy with anything, call us first at (650) 447-1063 or reach us through the contact page. Most problems get sorted out quickly once we're talking directly.
If we can't settle it that way, we both agree to try mediation in good faith before going to court. If that doesn't work, either of us can bring the dispute in the courts of Santa Clara County, California, including small claims court where the amount qualifies.
California law applies
These terms and any work we do for you are governed by the laws of the State of California.
Changes to these terms
We may update these terms from time to time, and the version on this page is the current one. Changes don't affect a job you've already agreed to in writing, unless we both agree otherwise.
If you have a question about these terms, get in touch through our contact page. We respond within 1 business day.